FAQ's

I just placed my order, when will I recieve it? 

Amazing! All orders are express posted the same - next business day that they are placed. You will receive an email with your tracking infomation. 

Australian orders: 2 - 4 business days

International orders: up to 2 weeks 

I made a mistake in my shipping infomation! 

Oh no! Please email us ASAP on help@baskelabel.com to see what we can do. 

I need to exchange an item for a different size?

Of course - see our returns page for more infomation on how to exchange.